Steamed Crazy: September 2011

Monday, September 26, 2011

Saturday, September 24, 2011

Today, a man came in and asked for two coffees. It was the end of the pot so we didn't have enough for two cups. I told him it would take two minutes to brew a new pot if he want to wait. He told me he did NOT have time to for that. So I replied that we have enough for a half cup and we could do a half caf. He responded with that sounds terrible. So I told him I would refund the coffee so he didn't have to pay for a cup that he didn't drink. He said no he did NOT want a refund and stormed out of the building. Now how am supposed to provide good customer service when you wont let me??!!!!?!?

I was making whip cream today when a guy walked in. He saw that we make whipcream our selves and that we use the whip it chargers. He said "hey do you guys like do whip it's in the back?? " what??? No sir we don't usually get high at work. What?? Why would you ask someone that??? So weird....

Thursday, September 22, 2011

Tuesday, September 20, 2011

Scribbler

Monday, September 19, 2011

my pet peve

My biggest pet peve from working in a coffee shop is the fact that people don't read the menu. I don't go to mccdonalds and order a whopper. So why do people come to Caribou and order a Frappacino or a Caramel Macciato? These are not things listed on the menu! This leads me to my second pet peve, the made up terms that starbucks uses. A frappacino is not a technical term. I believe that people think it is and that it why they come in and order them. I am not sure what a caramel macciato is but i know that it is not a traditional macciato. I think that what starbucks calls a macciato is a latte made upside down. But, my point is that we don't have one of those on the menu! If you would read the menu you wouldn't find one. Maybe, i am being inconciderate, maybe people can't read. Or maybe they forgot their glasses, who knows. If that is the case then i don't understand why they don't just ask!