Today, a man came in and asked for two coffees. It was the end of the pot so we didn't have enough for two cups. I told him it would take two minutes to brew a new pot if he want to wait. He told me he did NOT have time to for that. So I replied that we have enough for a half cup and we could do a half caf. He responded with that sounds terrible. So I told him I would refund the coffee so he didn't have to pay for a cup that he didn't drink. He said no he did NOT want a refund and stormed out of the building. Now how am supposed to provide good customer service when you wont let me??!!!!?!?
I was making whip cream today when a guy walked in. He saw that we make whipcream our selves and that we use the whip it chargers. He said "hey do you guys like do whip it's in the back?? " what??? No sir we don't usually get high at work. What?? Why would you ask someone that??? So weird....
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